Refund policy
Refund & Return Policy
Thank you for supporting Third Eye Creations, a small, independently owned shop! Every purchase means a lot to us, and we want you to love your goodies.
All sales are final. Due to the handmade, custom, and small-batch nature of our products, we do not offer refunds, returns, or exchanges once an order has been placed.
Please review your order carefully before checking out, including product descriptions, sizes, colors, and customization details.
Damaged or Incorrect Orders
We want every order to arrive just as it should! If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the issue so we can review it and work toward a resolution.
Cancellations
Orders cannot be canceled once production or fulfillment has begun. Custom and personalized orders cannot be canceled once work has started. You have 24hrs from the time of purchase to reach out for any edits. There is no guarantee.
A Few Things to Keep in Mind
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Colors may vary slightly due to screen settings and product variations.
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3D-printed items may have minor variations or visible layer lines as part of the printing process.
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Handmade and small-batch items may have slight differences from product photos.
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Please read all product descriptions carefully before purchasing.
By placing an order with Third Eye Creations, you acknowledge and agree to this policy.
Thank you for shopping small, supporting handmade creativity, and being part of our little corner of the bookish world! ♡